Help & Support

CURRENT FAQs

If you are attempting to send an online submission to HMRC but are getting a rejection message, then please refer to our guidance on HMRC error messages

Payroll Manager

Click here for Videos, FAQs and Guides

Money Manager

Click here for common questions and problems

Ordering

Online orders, BACS payments & cheques

Latest News, New Features, Software Releases etc..

We regularly post news on Facebook, Google+ , Twitter and LinkedIn, so please follow us to keep up to date with the latest developments.

Feedback

If you would like to offer feedback on our software (either good or bad!) then please use our feedback form to submit your comments. (If you have a question which requires an answer, then please send an email rather than using the feedback form)

Contacting us by telephone or email

All Moneysoft products come with FREE telephone support. This means you can ring us on 08456 444 555 or 01425 655 777 (Monday to Friday, 9:00 to 16:45) and we will do our best to sort out any technical problems you have with our software or give advice on its use. If you prefer to email us, please use the address info@moneysoft.co.uk