Frequently Asked Questions
Will Payroll Manager do online filing? - Yes - you can file all of your RTI submissiions directly through the software, as well as P11d, CIS300 and CIS verifications.
Is it recognised by HMRC for online filing ? - Yes - Payroll Manager has full HMRC PAYE recognition.
How much are your payslips / stationery? - We don't sell payslips ourselves. Payroll Manager can print payslips in many different layouts, either onto plain paper, to PDF, or to pre-printed stationery if you prefer. (We recommend Form Factory if you wish to buy pre-printed forms). Payroll Manager can print HMRC approved P45s and P60s directly onto plain paper, or to PDF, so no special stationery is required.
Can I use the software to process the payroll for previous years? - Yes and no. The software is continuously updated so that is able to process the current tax year, plus all previous years going back to 1992/3. However, you should be aware that HMRC will not accept RTI returns after the 19th April following the end of that tax year, so if you need to send employee pay information to HMRC for previous years you would need to use HMRC Basic PAYE Tools software to submit an 'Earlier Year Update'.
What about updates for new tax bands etc? - Payroll Manager is updated at various intervals throughout the year (approximately every 2 months) via automatic downloads from our website, so the software is always up to date with the latest legislation.
Do I have to pay extra to process P11ds and CIS Returns? - No, all versions of Payroll Manager can handle the calculation and online filing of P11d Expenses & Benefits and CIS 300 monthly returns and subcontractor verifications should you need these facilities, at no extra cost.
Do you send a disc? - No, everything is done online - the software is downloaded directly from our website. Should you need to re-install the program for any reason, you can do this at any time by re-downloading. Payroll Manager is kept up to date with the latest HMRC regulations via regular updates downloaded automatically from our website.
Can I use it on more than one computer? - Each licence is sold for a single user - however, it is quite normal and acceptable for this user to install the software on more than one computer (e.g. one at work, one at home) for their own use, using the same User Licence Code.
Will it work on Windows 10 ? - Yes, Payroll Manager is compatible with all versions of Windows Vista, Windows 7, Windows 8 and Windows 10.
Does it work on a Mac? - No - Our software is only designed to operate on Windows operating systems.
What about Real Time Information (RTI)? - HMRC introduced a new system of payroll reporting in April 2013 called 'Real Time Information' (RTI). Payroll Manager is fully HMRC recognised for the new RTI system.
I am an existing Payroll Manager user and I am having problems, what should I do? - Please visit our support pages first, where hopefully you will find a solution to your problem.
Please feel free to email firstname.lastname@example.org if you have further questions.