Frequently Asked Questions
Will Payroll Manager do online filing? - Yes - you can file all of your RTI submissiions directly through the software, as well as P11d, CIS300 and CIS verifications.
Is it recognised by HMRC for online filing ? - Yes - Payroll Manager has full HMRC PAYE recognition.
How much are your payslips / stationery? - We don't sell payslips ourselves. Payroll Manager can print payslips in many different layouts, either onto plain paper, to PDF, or to pre-printed stationery if you prefer. (We recommend Form Factory if you wish to buy pre-printed forms). Payroll Manager can print HMRC approved P45s and P60s directly onto plain paper, or to PDF, so no special stationery is required.
Can I use the software to process the payroll for previous years? - Yes. The software is continuously updated so that is able to process the current tax year, plus all previous years going back to 1992/3.
What about updates for new tax bands etc? - Payroll Manager is updated at various intervals throughout the year (approximately every 2 months) via automatic downloads from our website, so the software is always up to date with the latest legislation.
Do I have to pay extra to process P11ds and CIS Returns? - No, all versions of Payroll Manager can handle the calculation and online filing of P11d Expenses & Benefits and CIS 300 monthly returns and subcontractor verifications should you need these facilities, at no extra cost.
Do you send a disc? - No, everything is done online - the software is downloaded directly from our website. Should you need to re-install the program for any reason, you can do this at any time by re-downloading. Payroll Manager is kept up to date with the latest HMRC regulations via regular updates downloaded automatically from our website.
Can I use it on more than one computer? - Each licence is sold for a single user - however, it is quite normal and acceptable for this user to install the software on more than one computer (e.g. one at work, one at home) for their own use, using the same User Licence Code.
Will it work on Windows 7 and 8 ? - Yes, Payroll Manager is compatible with all versions of Windows XP, Windows Vista, Windows 7 and Windows 8.
Does it work on a Mac? - No - Our software is only designed to operate on Windows operating systems.
What about Real Time Information (RTI)? - HMRC introduced a new system of payroll reporting in April 2013 called 'Real Time Information' (RTI). Payroll Manager is fully HMRC recognised for the new RTI system.
I am an existing Payroll Manager user and I am having problems, what should I do? - Please visit our support pages first, where hopefully you will find a solution to your problem.
Please feel free to call us on 08456 444 555 or email email@example.com if you have further questions.